1. Introduction

Welcome to Sydney Counselling Space (we, us, our). By accessing or using our website and services, you agree to comply with these Terms and Conditions ("T&Cs"). If you do not agree, please do not use our website or services.

2. Services

Sydney Counselling Space provides counselling services, including individual and couples therapy sessions. Bookings can be made online through our website, and deposits are required to confirm appointments.

3. Booking and Payment

• Deposits: A non-refundable deposit of AUD 50 is required at the time of booking. The deposit will be applied to the total cost of the session.

• Full Payment: The remaining balance is due 24 hours before the time of your session unless otherwise agreed.

• Payment Methods: We accept payments via PayPal and bank transfer.

4. Cancellation and Refund Policy

• Cancellations by Clients: Cancellations made at least 24 hours before the scheduled session may reschedule without forfeiting the deposit. Cancellations made less than 24 hours before the session will result in the deposit being forfeited.

• No-Shows: Failure to attend a scheduled session without prior notice will result in the full session fee being charged.

• Refunds: Deposits are non-refundable except in cases where the session is cancelled by Sydney Counselling Space.

5. Confidentiality

All counselling sessions are conducted in accordance with professional confidentiality standards. However, we may be legally obligated to breach confidentiality under specific circumstances, such as:

• If there is a risk of harm to yourself or others.

• If disclosure is required by law.

Please see our Privacy Policy for more details about how we handle your personal information.

6. Use of the Website

• Content: All content on this website, including text, graphics, and logos, is owned by Sydney Counselling Space and protected by intellectual property laws. You may not copy, distribute, or use any content without our prior written consent.

• Prohibited Activities: You agree not to misuse the website for illegal purposes, attempt to disrupt the website's functionality, or use it to transmit harmful or unlawful material.

7. Limitation of Liability

• While we strive to provide accurate and up-to-date information on this website, we do not guarantee that it is error-free or complete.

• Sydney Counselling Space is not liable for any damages resulting from the use of this website or services, except as required by Australian Consumer Law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites and encourage you to review their terms and privacy policies.

9. Changes to Terms

We reserve the right to modify these T&Cs at any time. Changes will be effective upon posting on this page. Your continued use of the website and services indicates your acceptance of the updated T&Cs.

10. Governing Law

These T&Cs are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts in N.S.W.

11. Contact Information

If you have any questions or concerns about these T&Cs, please contact us at:
Sydney Counselling Space
Email: sydneycounsellingspace@outlook.com
Phone: 0418312929